Refund policy

We strive to provide our customers with the highest quality golf products. We hope that every product you receive from us will meet your expectations. However, we realize there may be instances when you need to return an item.

Damaged goods must be reported within 2 days of receipt of the order. If merchandise is damaged in shipping, generally the carrier responsible will handle it. When returning any damaged merchandise, follow our return policy and be sure to contact a customer service representative within the indicated time frame.

All returns require authorization from GT Golf Supplies. If you need to return an item you have purchased from us, please call us and let us know within 48 hours of receipt of shipment. If we authorize a return, you will be issued a Return Merchandise Authorization Number (RMA#).

All returns are subject to a 20% restocking fee. Shipping charges related to return of merchandise are the customer’s responsibility.

Custom orders may not be cancelled or returned and may require pre-payment.

Replacement liability for all products is as specified by the manufacturer’s warranty. All materials and supplies remain the property of GT Golf Supplies until paid for in full.